Cancellation Policy

Order Changes & Cancellations

We understand that adjustments or cancellations may sometimes be necessary. Please note the following:

  • You can request modifications or cancellations within 12 hours of placing your order.
  • After this period, your order will be processed and cannot be changed or canceled.

How to Request a Change or Cancellation?

To modify or cancel your order, follow these steps:

  1. Prepare your order details, including your email address, order number, and the requested changes.
  2. Send an email to help@evadia.shop with the subject line: [Modify/Cancel Order + Your Order Number].

Refund for Canceled Orders

Once your cancellation request is approved (typically within one business day), we will process your refund within 3 days.

We are here to help. If you have any concerns, please follow the steps above, and we’ll assist you as soon as possible.

Contact Information

  • Address: 20 Wenlock Road, London, England, N1 7GU
  • Phone: +44 7470376698
  • Email: help@evadia.shop
  • Working Hours: 8:00 AM – 5:00 PM, Monday to Friday (GMT)

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